Holiday Inn Resort Batam, an IHG Hotel
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Very friendly staff! Great kids' club and a wide selection of activities such as table tennis, pool etc. Swimming pool was of decent size and clean. In the room, shower water was warm and had good pressure.
Liang
ديسمبر 2023
Booked a pick up at the ferry terminal for 810AM but there was nobody there for our arrival. Waited 15-20mins and tried to call the hotel whatsapp number but no answer so we just decided to book a cab thru Gojek. Upon arrival, I informed the staff and they apologized and arranged to refund my taxi fare. They also gave us a room as soon as it was ready - definitely an early check in. So I appreciate the quick recovery. Staff are always friendly and greet you anywhere you come across them. My friend and I enjoyed the KTV and booked the spa for three days in a row. The therapists were assigned to were all great!
Lou
مايو 2025
Staff are very friendly and accommodating. Great value for money. About 15mins from Sekupang terminal. They have enough facilities to keep guests entertained (games room, ktv, pool, tennis, spa, kids club). Wide buffet breakfast selection and they also have ala carte option. The spa treatment selection is also good. The therapists are great. We had a very relaxing experience in the sessions we booked. One thing it will make it better is if they opened earlier than 11am. Otherwise, we had a lovely weekend stay.
Lou
مارس 2025
Breakfast was awesome. Plenty of variety. Very well cooked & presented. Breakfast staff were amazingly efficient especially how they catered & served large crowds of people. Very obliging to everyone. Wonderful massage at Tea Tree Spa. A great meal at Tepanaki.
Robert
يونيو 2025
It is great for big families with three and two bedroom suites and facilities for everyone such as games room, table tennis, basketball court, and spa. The staff are responsive and provided good service. The food at Dragon Inn Chinese restaurant is very good. Quite a nice breakfast spread at Terrace Cafe.
Georgette
يونيو 2024
Staff were very helpful and friendly. Food was quite good as well. Pool was quite nice and the rooms were clean. The first room allotted to us smelt funny so we requested to be moved and we were granted that request. I will gladly stay there. It is a bit far away from the city but grab is cheap so doesn’t matter that much. Rooms were very spacious as we had a two bedroom suite which had two bathrooms which was very convenient
Waqar
أغسطس 2024
I love the serenity of the property and the friendly staff working in the hotel. I also like that the room is spacious and big.
Meizhen
مارس 2025
Love the quiet and its away from all the hassle and bustle. All the staff were really helpful and courteous, from front desk, dining, cleaners and spa. The room was very clean and we were upgraded after signing up for membership. The cafe was also great and its opened 24hrs
De
ديسمبر 2024
The front desk, housekeeping staff are extremely friendly and helpful. Ambience of the hotel is also peaceful and not very "Commercial". The children play is area is nice to have around to keep the kids busy. Tea tree spa was wonderful with great ambience and the massage was exquisite. A little on the pricier bracket considering Batam, however given the previous points, well worth it. Wife and kid even went for the massage and enjoyed themselves. Transport arrangements are available, we went on a Sunday, to Grand Batam Mall, return service is also provided at set timings, you have to make arrangements with the front desk. Swimming pool is wonderful, with the adults section, a kids section with quite a tall slide, and a small Lazy river if you can call it that. The pebbles on the base of the pool entrance do sting a little, for those with sensitive feet.
Athan
أكتوبر 2023
Hoge suite with separate living and sleeping quarters, which is combined easily 1,000 sqft. I feels bigger than a two bedroom apartment. The best part is the mattresses, which are of superb quality which saves my back.
W
أبريل 2025
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